Appointments & Bookings

Bookings are essential and we strongly recommend the use of our online booking system.

The only booking system will show you all available dates and times based on the treatments you’ve selected. You’ll be able to select a date and time that suits you.

All bookings are confirmed via email. 48~ hours before your appointment you will also receive a reminder SMS. If you do not respond to this SMS we will try to contact you. If we can not confirm you’ll be attending your appointment, it may be cancelled.

Some larger appointments may require a 50% deposit before being confirmed and secured.

Please take a moment to read our Terms & Conditions, especially those relating to ‘Appointments & Bookings’ and ‘Cancellations & No Shows’. This will clearly outline how we intend to keep things fair and reasonable for you, other clients, and us.


Arrival Time

We suggest you arrive at least 10 minutes prior to your appointment so that you can relax before your treatment. If you have not visited us before, you will need to complete a client consultation form.


Arriving Late

Please plan your time carefully. Your treatment will end on time in respect to the next scheduled appointment. Please make every effort to arrive at least 10 minutes prior to your appointment to ensure you get the full time allocated to you.


Payment

Payment can be made in-store by Cash or Card for any and all treatments and products (no minimum amount required). We do not accept American Express at this time.


Etiquette

In respect to other clients who may currently be in a treatment, we ask that you enter the premises quietly and turn off/silence all mobile phones, pages and any other electronic devices.


Health & Hygiene

We take this ‘very’ seriously. Please read our Health & Hygiene page for more information.